Consultancy services for the development of analyzes and evaluation mechanisms on the impact in the field of quality management

The contract involved the provision of consulting services for the Ministry of Development, Public Works and Administration which consisted in developing a methodology for assessing the impact of using quality management in public administration, by reference to the Action Plan for the phased implementation of quality management in public authorities and institutions in 2016-2020. An impact assessment report and an analysis were also elaborated to identify the optimal solutions for ensuring and organizing the institutional human resources necessary for the sustainable implementation of quality management in public administration.